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How mahjong demo Protects Your Personal Data

At mahjong demo, your personal data is handled with clear rules: what we collect, why we collect it, and how long we keep it are all set out…

Data collected only as neededQRIS & DANA transactions encryptedAccount data retained per policyYour right to request deletionContact us anytime via live chat
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mahjong demo How mahjong demo Protects Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct inaccurate details, or raise a concern about how your information is handled, our support team is the right…

Live Chat Available daily from 08:00 to 23:00 WIB. Type 'privacy request' in the first message and our agent will route you to the data-handling team immediately, without hold queues.
Email Support Send your request to our dedicated privacy address. Include your registered email and the specific action you need — data copy, correction, or deletion. We log every request with a reference number.
Account Settings Panel Log in, go to My Account, then Privacy Controls. From there you can download your activity log or submit a data-amendment form directly — no need to contact support for basic changes.
HOW WE HANDLE DATA

Explore Our Data Handling and Account Security Practices

Data security at mahjong demo runs across six distinct areas, each with its own operational standard.

Data Collection

We collect only what your account needs to function: your name, contact email, payment method identifiers such as your DANA or GoPay reference, and login timestamps. No data is collected beyond operational necessity.

Cookie Policy

Session cookies keep you logged in across the lobby without repeated authentication. Analytics cookies — which you can decline in your browser settings — help us understand which game categories you open most, so we can improve page load order.

Account Security

Your account password is stored as a salted hash — we cannot read it. Two-step verification is available under My Account > Security. We recommend enabling it, especially if you use the same email for your OVO wallet.

Data Retention

Active account data is retained for as long as your account is open plus a statutory period that depends on local law. After that window, personal identifiers are deleted from our primary database and anonymised in analytics archives.

Third-Party Sharing

We do not sell your data. Payment data passes to QRIS, OVO, GoPay and DANA processors solely to clear your transaction. Game providers receive only an anonymised session token — never your name or payment details.

Your Right to Access

You can request a full export of the data we hold on your account at any time via the Privacy Controls panel or by emailing support. We will deliver a structured file within 5 business days of verifying your identity.

Switch to the Answers You Actually Need

These are the questions our account holders ask most often about how their data is managed, who sees it, and what rights they have. If your question is not here, our live chat team — available until 23:00 WIB — can answer it directly and log your request with a reference number.

We collect your name, email address, date of birth, and the payment method identifier you use — such as your DANA phone number or OVO account reference. We do not collect payment card numbers directly; those stay with the payment processor.

Yes. Submit a deletion request via My Account > Privacy Controls or by emailing our support team. We will process it within 5 business days, subject to any retention period that depends on local law. Anonymised analytics records may remain.

Game providers receive only an anonymised session token linked to your game round — never your name, email, or payment details. This token lets the provider validate the game result without accessing your personal account file.

QRIS and GoPay process payment data under their own privacy terms. We receive only a transaction confirmation code and the credited amount. We do not store your full QRIS scan data or GoPay wallet balance on our servers.

We use session cookies for authentication and optional analytics cookies to track which lobby sections load most. You can decline analytics cookies in your browser settings at any time without losing access to your account or the game lobby.

We retain account data for a statutory period after closure that depends on local law. Once that window passes, personal identifiers are deleted from our primary database. Aggregated, anonymised data used in analytics is not linked back to your profile.

Contact our support team via live chat (08:00–23:00 WIB) or email and state 'privacy complaint' clearly. We log every complaint with a reference number and aim to resolve it within 10 business days, escalating to our data officer if needed.

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